Coronavirus FAQs - Outposts

CORONAVIRUS FAQS

Can I book a holiday at the Outposts Lodges?

Yes, you can. We are now accepting bookings for after 17th July 2020.

 

How do I make a booking?

To make a booking please email info@outposts.co.uk or call 01823 451959 with your preferred dates, the number of people in your group and how many adults/children are in your party.

 

Can I book for a group of family/friends?

We are only accepting bookings for households and social bubbles and only one of those groups at a time.

 

Will there be other groups on site?

No, you would have exclusive use of the site and facilities for your household or social bubble for the duration of your stay.

 

How long can I book for? Is there a minimum or maximum stay?

You can book for a minimum of 3 nights and a maximum of 7 nights.

 

What happens if I book a holiday and the staying away from home restrictions aren’t lifted?

If the restrictions aren’t lifted and you are not able to travel on your desired dates you will be able to postpone your trip with us. We will be in touch with you to re-arrange this.

 

What Covid-19 secure measures do you have in place?

We take the safety of our guests extremely seriously, and never more than now during this pandemic. Please rest assured that we are doing everything we can to minimise your risk while staying at the lodges. Please read through our Coronavirus secure measures. Should you have any questions or simply want to talk these through with us, please don’t hesitate to get in touch on info@outposts.co.uk or by calling 01823 451959.

 

Will there be staff on site to assist me during my stay?

Our Duty Manager will be contactable by phone for the duration of your stay. Should you require their assistance, they will endeavour to do this remotely. However, if this is not possible, they will observe good hygiene and social distancing measures are required by the government regulations in place at the time.

 

What if I get Covid-19 symptoms whilst staying on site?

If you, as a guest, or anyone in your party, is displaying signs of the Covid-19 virus while staying in at the Bush Camp Lodges, you will need to notify the Duty Manager and immediately self-isolate in one of the lodge bedrooms. You should make arrangements to return home as soon as they reasonably can. You should use private transport but you (the infected person) should only drive yourself if you can do so safely. If you cannot reasonably return home (for example because you are not well enough to travel or do not have the means to arrange transport), your circumstances should be discussed with an appropriate health care professional and, if necessary, the local authority. Once you have returned to your main residence, you should continue to follow the government guidance on self-isolation, household isolation and social distancing.

 

If you have any concerns about these or other questions not addressed, please don’t hesitate to get in touch on 01823 451959 or email info@outposts.co.uk.